Comfort Certified means that you get a trained and fully qualified plumber to your door. How much money are you going to save when you never pay for a repair again?
What is Comfort Certified?

Comfort Certification is an industry threshold. Only the most elite and most highly trained companies and plumbers can bear the seal of Comfort Certification. Companies that bear the seal are required to have at least 75% of their field technicians factory trained. Comfort Certification requires a minimal annual investment in training of at least 80 hours per candidate, regardless of position in the company. If a service plumber comes to your home and bears the prestigous mark of Comfort Certified on their uniform you can be assured of complete competence and technical expertise. They are fully trained for your peace of mind.

contact Us
Calling us now will solve your problems now.

Most Home Plumbing Companies only give you a tailgate warranty.

As soon as their tailgate leaves your driveway the warranty is over.

Not the Case Here at The Empire Family of Services.

You become part of the family and as family we are here for you in the long run. When we leave your home the guarantees that we give you are just starting. We'll here here for year in and year out. In fact you may:

Never Pay for Any Repair Again*

Call 1-877-247-6426 and find out all about our rock solid warranties.

Permits

We’re going to pull all the required legal permits so that we have that independent third set of eyes, the city inspector, come and look at the work that we’ve done and make sure that nothing could possibly have been missed. That city inspector works for you, the homeowner, not the plumbing company. They are on your side to make sure everything is perfect. We’re going to have the city inspector certify, put his stamp of approval on this project, before we consider it perfect.Don't endanger your family by having shoddy work performed. Permits ensure everything is done right and it's safe.

Why Do Some Companies Fail to Get Permits?

The work gets certified and inspected by the city and this insures that you have the best installation and that the unit is safe. The inspector works for you - not the contractor, and this makes sure that your system will operate correctly for the longest period of time. The only reason to not pull permits is to skip corners and skimp on installation labor. Believe me, there is a lot areas in this work where corners can be cut - all to your disadvantage. I want your new system to operate beautifully and efficiently for its entire lifespan, because this lowers your operating costs and minimizes the possibilty of any inadvertently damages and equipment breakdowns.

Why would anyone do buisness with a company that doesn't even guarantee that the very items that they are selling will do what they are intended to do.

Here at The Empire Family of Services we stand behind everything that we do. Contact Us.

Call My Daddy, He can Fix Anything!

Open Monday Through Firday from 7am to 7pm and Saturday from 8am to 5pm. No overtime charges. Give us a call at 1-877-247-6426 and find out how we can make you and your families life just a little more comfortable.

It's time for you to expierence real service. Call the professionals, call us. www.DiscountWaterHeater.com

Go To Top
More people choose use to provide them answers because we are a full service plumbing, heating, cooling and electrical company.
Over the years what we have learned about what people want is that people want peace of mind.

They want to know that when they choose us as their plumbing company that we’re going to deliver exactly what it is that we say we’re going to deliver. That there’s no chance that you’re taking a risk, that therYou simply cannot be making a mistake when we work for you.e’s no chance that you could be making a mistake in choosing us, that there’s no way that you can lose in choosing us to perform these services for you today. Because of this need for Peace of Mind we offer rock solid guarantees.

100% Satisfaction Guarantee*

What our 100% satisfaction guarantee says is that if you are not 100% satisfied with what we’ve performed, then we’ll make any modification necessary, any modification required, to gain your 100% satisfaction, up to and including replacing the equipment or repair or refunding your money, all of your money. It’s not just our goal, 100% Satisfaction; it’s your right as a consumer. If you’re not satisfied, were not satisfied.

Home Plumbing Guarantee*Our guarantees mean that everything we do works the way it's supposed to. Guaranteed.

What our guarantee says is that once we make a repair, it is repaired for life. That's Total Comfort isn't it. If any repair that we have made fails to perform the way it should, we'll come out and redo the repair for free, parts and labor or we'll give you back all your money. Your in charge of the repair in your home. If you're not satisfied then we haven't done our job properly and you shouldn't have to pay a single penny for it. We are the only plumbers in town that guarantees that our plumbing systems will do exactly what we say they'll do.

No Lemon Water Heater Guarantee*

If the tank or any part on the water heater that we provide and install fails to perform perfectly for the first 10 years, we'll repair that waterheater or replace that waterheater for free. That's free parts and labor for a Full 10 Years. No one deserves a lemon or a warranty that doesn't cover everything.

No Lemon Re-Pipe Guarantee*

No one should be stuck with a lemon. You'll never get a lemon from us, guaranteed.If any portion of the copper piping that we perform fails in the first 10 years we will fix or replace that piping for free. This includes angle stops and supply lines, tub valves, shower valves and ball valves. No one should have to pay for a home re-pipe twice. You only pay once for the repair. This is just one more reason why the Empire Family of Services is the preferred plumbing company for about 12,000 households each year in Southern California. No charge means absolutely no charge. No other company offers this rock solid guarantee.

Property Protection Guarantee*

If anything is accidentally damaged, a professional will repair it. We’re not going to be driving down to the Home Center parking lot and pick up someone to bring to your home. You will have a properly licensed, a properly insured and properly bonded professional perform the repair. Once the repair is done to your satisfaction, then and only then do you have to make your investment in your new plumbing system. With a guarantee like this do you think that we will be sloppy or do you think that we’ll Treat your Property Carefully? We're the only ones making this kind of guarantee.With an entire year to think about it, how could you possibly make a mistake in having us solve your plumbing problems?

365 Day Test Drive*

We want you to test drive your New Home Copper Re-Pipe through all four seasons to make sure that it meets and exceeds all of your expectations. You’ll be using your new Home Copper Repipe System through the cold and clammy winter season, you’ll get to drive through the sneezing, sniffling asthma season, spring, you’ll get to cruise through the hot and muggy "I can’t sleep at night" summer season and finally your going to be able to triumph through the cold and flue season, fall. After you’ve passed through all of these seasons only then do have to make a decision. If you're not satisfied with the performance of the Re-Pipe, if for any reason or if for no reason whatsoever you are not satisfied with this system, give us call and we will refund 100% of your investment and we’ll give you interest. Why do you think no other company will give you this type of guarantee?

10-10-10 Guarantee*Never pay a penny for a repair again for at least 10 years.

If we perform the maintenance on your sewer system Re-Pipe or your copper system Re-Pipe for the first 10 years then you will have no out pocket repairs costs whatsoever. If anything breaks or stops up, we'll fix it or replace totally at our expense. You may never pay for a repair again. Isn't that peace of mind.

Pipe repair, pipe replacement, all porcelain products are warranted for 10 years as long as you are a maintenance agreement member. This does exclude useable parts such as filters, flappers, pressure regulators, balcocks. Water heaters, disposers, shower valves, bathtubs and more are guaranteed for 10 years all parts and labor when you are a maintenance agreement member. You may never pay for another repair again.

On Time Guarantee*

Calling The Empire Family of Services, Plumbing, Heating, Cooling & Electrical, is easy and On Time. If we don't make our appointment time because of us, your minimum service fee is waived. The minimum service call is free. You shouldn't have to be left out in the cold or the searing heat because of your Home Comfort Company. We're Always On TIme, Guaranteed.

Hot Water Guarantee*

At The Empire Family of Services, we are confident in our system design skills, the equipment we offer, and the quality of our installations. We guarantee that we will meet the design temperature of the water at every fixture in your home at full usage when we install a Tankless water heater. Your system will be designed with a matched gas connection line and properly wried electrical circuit giving you a certified combination engineered to achieve the manufacturer tested hot water output. We will install the equipment, can test the water flow, and we will ensure that even the largest and highest use water fixtures in your home have an adequate hot water supply. If it doesn't, we'll repair, replace or upgrade at no expense to you. This guarantee reflects the unusual commitment to engineering detail, diligence, old fashioned craftsmanship, workmanship, and pride we put into every Home Water System we install.

*For complete warranty and guarantee details see your invoice or give us call at 1-877-247-6426. Guarantees are in writing on each invoice.

contact us